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Published on
18 Nov 2020

*** UPDATED *** PSA OPERATIONS – COVID-19 PARAFIELD CLUSTER

This Information Update contains new information following the announcements from the Premier at 12:30pm today, Wednesday 18 November 2020. 

The state is heading into six days of lockdown as a result of COVID-19. The PSA has been in contact with the Commissioner for Public Sector Employment to clarify the arrangements for members affected by the lockdown. The PSA understands that Public Sector workers in essential service areas will continue to attend work. Departments will be issuing directions to staff about local operating requirements.

All other Public Sector employees will be required to work from home where possible, including the possibility of alternative duties. Where this is not able to be facilitated employees will remain on pay during this period.

The PSA expects the Office of the Commissioner for Public Sector Employment to issue advice soon.

Information on restrictions
Please refer to https://www.covid-19.sa.gov.au/response for up to date advice on restrictions to keep us safe from COVID-19.

PSA Operations
The PSA is modifying our operations based on the latest Health advice arising from the recent pandemic developments.

The PSA remains fully operational and committed to supporting, representing and advocating for PSA members during the pandemic.

Members should continue to contact the PSA in the usual way for the respective matters for which they need to contact the PSA.

PSA staff will return to working remotely.

Member Benefits Centre – 122 Pirie Street, Adelaide
The PSA Member Benefits Centre will be closed from 5:00pm 18 November 2020 and re-open from 8:30am Wednesday 25 November 2020, subject to any further health advice.

During this period the PSA will be unable to process Gift Card and Metrocard purchases. 

Members can log into the Members Only section of the PSA website to access e-gift cards and other discounts.

PSA Members’ Rights Hotline – 8205 3227
Our Members’ Rights Hotline is keeping a full service operating. Members will need to leave a message for a call from a Hotline Team Member. Our team will give you a call back within a relatively short timeframe.

Alternatively you can send an email to enquiries@psaofsa.asn.au with your full name, phone number and a brief outline of your enquiry and the team will be able to provide you the advice you need.

If something comes up at work and you need some support and advice do not hesitate to contact the PSA Members’ Rights Hotline.

The PSA Members’ Rights Hotline operates from 8:45am – 5:00pm, Monday to Friday.

Advocacy and Representation 
While there are some measures already in place around leave and other provisions associated with COVID-19, there are still areas that need clarification or improvement. As highlighted at the start of this update, the PSA continues to make representations and to advocate for members with relevant political leaders; the Commissioner for Public Sector Employment and her Office; senior Industrial Relations and Policy Branch; Chief Executives; senior managers, and managers in agencies.

Now more than ever, it is vital to have the protection of your union and for your colleagues to join you in the union if they have not already done so. Those yet to join the PSA can join online here.

Remember, it is a very difficult time for you all and now, more than ever, working together and looking after your workmates is the best place to start. Be kind to each other and check on how people are travelling while taking the time to look after your own wellbeing.



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