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Published on
20 Jul 2021

PSA operations – Covid-19 lockdown

The PSA is modifying our operations based on the latest Health advice arising from the recent pandemic developments.

The PSA remains fully operational and committed to supporting, representing and advocating for PSA members during the pandemic.

Members should continue to contact the PSA in the usual way for the respective matters for which they need to contact the PSA.

PSA staff will be working and supporting members remotely.

The PSA has been in contact with the Commissioner for Public Sector Employment to clarify the arrangements for members affected by the lockdown. The PSA understands that Public Sector workers in essential service areas will continue to attend work. Departments will be issuing directions to staff about local operating requirements.

All other Public Sector employees will be required to work from home where possible, including the possibility of alternative duties. Where this is not able to be facilitated employees will remain on pay during this period.

The PSA expects the Office of the Commissioner for Public Sector Employment to issue advice soon.

Member Benefits Centre – 122 Pirie Street, Adelaide
The Member Benefits Centre will be closed until further notice.

Members can log into the Members Only section of the PSA website to access e-gift cards and other discounts.

You can continue to contact our membership team for all other enquiries by calling 8205 3200, or by emailing

PSA Members’ Rights Hotline – 8205 3227
Our Members’ Rights Hotline is keeping a full service operating. As per normal operations, members will need to leave a message for a return call from a Hotline Team Member. Our team will give you a call back within a relatively short timeframe.

Alternatively you can send an email to with your full name, phone number and a brief outline of your enquiry and the team will be able to provide you the advice you need.

If something comes up at work and you need some support and advice do not hesitate to contact the PSA Members’ Rights Hotline.

The PSA Members’ Rights Hotline operates from 8:45am – 5:00pm, Monday to Friday.

PSA Organisers
All PSA Organisers are working remotely. They can be contacted by email and mobile and also have video conferencing capacity.

Organisers will continue sending updates to members regularly and keeping in close contact with your Worksite Representatives, including holding regular Zoom meetings to work through local workplace issues.

Industrial Officers
All PSA Industrial Officers remain available by email and on their mobile phone to continue to assist you with individual and group industrial issues. They will be trying wherever possible to arrange any necessary meetings with you and management remotely.

If a new matter arises in your workplace please contact our Members’ Rights Hotline in the first instance, by telephone on 8205 3227 or by email to with your full name, phone number and a brief outline of your enquiry.

Advocacy and Representation
While there are some measures already in place around leave and other provisions associated with COVID-19, there are still areas that need clarification or improvement. The PSA continues to make representations and to advocate for members with relevant political leaders; the Commissioner for Public Sector Employment and her Office; senior Industrial Relations and Policy Branch; Chief Executives; senior managers, and managers in agencies.

Now more than ever, it is vital to have the protection of your union and for your colleagues to join you in the union if they have not already done so. Those yet to join the PSA can join online here.

Remember, it is a very difficult time for you all and now, more than ever, working together and looking after your workmates is the best place to start. Be kind to each other and check on how people are travelling while taking the time to look after your own wellbeing.

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With PSA membership you know you're protected at work and have access to a huge range of member benefits. We strive for a South Australian public sector in which staff are highly valued and well resourced, with fair and secure working conditions.


Phone Number
8205 3200